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Customer Services > Knowledgebase & FAQ
 
1.
Do you offer hosting on Linux and Windows Platform?
Ans.
Yes
2.
What are the plans and prices for the same.
Ans.
3.
Do you have your own servers?
Ans.
Yes we have our own 15 dedicated servers in USA.
4.
How old is your company?
Ans.
We are into business since 1998.
5.
How many sites are hosted by you?
Ans.
At present we have served no less than 5000+ customers/ domains.
6.
Do you offer dial-up Internet access?
Ans.
No, you will need local Internet access in order to maintain your website and retrieve e-mail addressed to your site.
7.
Whom can I contact by phone or e-mail if further questions come up related to sales and technical support?
Ans.
We prefer being contacted through email for sales and technical support issues.

For sales you can send an email to sales@netlinkonline.net or
call us at 91-11-26022558

For technical Support you can call us from 10 a.m to 6.30 p.m on 26022558 and after 6.30 p.m we only accept emails for technical support and at no cost. For more details please visit this link for acceptable usage policy.
8.
Do you have a database system?
Ans.
We use MySQL on Linux and MSAccess & MSSQL for windows.
9.
Do you use Netscape's SSL technology?
Ans.
We use Apache-SSL which is several times more secure than Netscape SSL.
10.
Can I run two cron tasks to update pages daily?
Ans.
Yes.
11.
I would like to know if you support VRML 1.0 and 2.0 mime types wrl and mus?
Ans.
We support these. You can set your own mime types with your .htaccess file. Go through your Domain Manager.
12.
Does each virtual server have its own raw log files?
Ans.
Yes. You have your own raw log files.
13.
Can we set up password protected areas with htaccess?
Ans.
Yes you can.
14.
Which languages are supported in CGI (e.g. Bourne shell, Perl, Java)?
Ans.
Bourne, Shell, and Perl are all supported and available. Netlink does not offer Java support at this time except on Windows 2000 servers.
15.
What version of Perl does Netlink use?
Ans.
5.00404
 
 
 
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